5 dimension of Competency
归类于 Training
Task skills
Undertaking the specific task/s required to complete a work activity to the required standard. This means being able to perform the individual actions as well as the whole task.
Task management skills
Managing a number of different tasks to complete a whole work activity. This means working efficiently to meet deadlines, handle a sequence of interrelated tasks, and progress smoothly between tasks.
Contingency management skills -
Responding to problems and irregularities when undertaking a work activity, such as:
- breakdowns
- changes in routine
- unexpected or atypical results or outcomes
- difficult or dissatisfied clients
Job role/environment skills
Dealing with the responsibilities and expectations of the work environment when undertaking a work activity, such as:
- working with others
- interacting with clients and suppliers
- complying with standard operating procedures
- observing enterprise policy and procedures
Transfer skills
which means having the capacity to transfer skills and knowledge to other contexts.
which means having the capacity to transfer skills and knowledge to other contexts.
